Support Costs & Rates

Business:

 

 

Fixitech offers small business owners full support service contracts, as well as single site support visit requests. Please review our business packages and its entirety.

 

  

Small Business Support Services

Amount

Hourly Estimate - Up to 2 computers & Networking support (If applicable)                             

Troubleshoot reported problem

$60.00

System Diagnostic

$10.00

Preventive Measures                    

$0.00

System Clean Up

$0.00

Total

$70.00

3 to 5 computers

$140.00

 

 

Small Business Support Package – New Hardware

Amount

6 Month Contract Plan

$1,300.00

Unit Setup Fees (Networking Equipment)

$200.00

2 Full Computer Systems – (New)              

$1000.00

System Setup

$0.00

Total

$2500.00

Additional Full PC Request – (ea)

$500.00

Package Includes items listed below

$0.00

 

 

Small Business Support Package - Existing Hardware

Amount

6 Month Contract Plan

$1,700.00

Business computers, Software, & Networking Support

 

Total

$1700.00

Package Includes items listed below

$0.00

 

 

• Phone/Remote option
      o **fee may be required for remote client licenses (non-windows XP Pro)
      o *dedicated access required (DSL, Cable Modem, etc)
• System Maintenance
      o Troubleshooting
      o Service packs
      o Monthly system backups of business data files
• Virus/Malware Scans
      o **Current licensing required
• Disaster Recovery services
      o Rapid response for business down situations
• Application software maintenance
      o Version and revision installs and updates
      o **Current licensing required
• Onsite consulting – business/off hours.
• Parts ordering and install
      o **prepayment required

Phone and remote support (Up to 3hrs per month):
Mon - Wed 8:00 am – 9:00 pm, Thur - Fri 8:00 am - 5:00 pm
*Sat 9:00 am – 1:00 pm
Scheduled Onsite Visit (Up to 3hrs per month):
*Mon - Sat 9:00 am – 7:00 pm

Where to Find Us:

Fixitech-Contact Center Only
6444 E. Spring Street

#535

Long Beach, CA 90815

 

Fixitech- Service Center Only

Signal Hill, CA 90755

 

Primary Phone: 

562 794 8755

Secondary Phone:

562 354 3199

 

 

Our Service Areas!

Look What's New

 

Look for our rack cards

and receive a"FREE" Profile Clean Up on your computer!

 

 

 Did You Know?



 

 We accept "Drop Offs"

 at our contact center!!!



 

We also specialized in selling:

Brand New,

Re-Certified,

Refurbished, 

& Used:

Desktops, Laptops, Monitors

and more!!



 

Our Referral Program!

Earn $10 on any IT repair referral

Earn $50 on any contract referral

 

 

Do you need high speed baudband or high speed internet and communication services??? Let us consult and refer you to a great service.

Get your dedicated T-1 line for your business ! Please speak with one of our IT support representatives for more information about this service....

 

 

 



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