Support Costs & Rates
Business:
Fixitech offers small business owners full support service contracts, as well as single site support visit requests. Please review our business packages and its entirety.
|
Small Business Support Services |
Amount |
|
Hourly Estimate - Up to 2 computers & Networking support (If applicable) |
|
|
Troubleshoot reported problem |
$60.00 |
|
System Diagnostic |
$10.00 |
|
Preventive Measures |
$0.00 |
|
System Clean Up |
$0.00 |
|
Total |
$70.00 |
|
3 to 5 computers |
$140.00 |
|
Small Business Support Package – New Hardware |
Amount |
|
6 Month Contract Plan |
$1,300.00 |
|
Unit Setup Fees (Networking Equipment) |
$200.00 |
|
2 Full Computer Systems – (New) |
$1000.00 |
|
System Setup |
$0.00 |
|
Total |
$2500.00 |
|
Additional Full PC Request – (ea) |
$500.00 |
|
Package Includes items listed below |
$0.00 |
|
Small Business Support Package - Existing Hardware |
Amount |
|
6 Month Contract Plan |
$1,700.00 |
|
Business computers, Software, & Networking Support |
|
|
Total |
$1700.00 |
|
Package Includes items listed below |
$0.00 |
• Phone/Remote option
o **fee may be required for remote client licenses (non-windows XP Pro)
o *dedicated access required (DSL, Cable Modem, etc)
• System Maintenance
o Troubleshooting
o Service packs
o Monthly system backups of business data files
• Virus/Malware Scans
o **Current licensing required
• Disaster Recovery services
o Rapid response for business down situations
• Application software maintenance
o Version and revision installs and updates
o **Current licensing required
• Onsite consulting – business/off hours.
• Parts ordering and install
o **prepayment required
Phone and remote support (Up to 3hrs per month):
Mon - Wed 8:00 am – 9:00 pm, Thur - Fri 8:00 am - 5:00 pm
*Sat 9:00 am – 1:00 pm
Scheduled Onsite Visit (Up to 3hrs per month):
*Mon - Sat 9:00 am – 7:00 pm
Where to Find Us:
Fixitech-Contact Center Only
Harrisburg, NC 28075
Fixitech- Service Center Only
Harrisburg, NC 28075
Primary Phone:
562 794 8755
Secondary Phone:
562 354 3199
Our Service Areas!
Look What's New
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and receive a"FREE" Profile Clean Up on your computer!
Did You Know?
We accept "Drop Offs"
at our contact center!!!
We also specialized in selling:
Brand New,
Re-Certified,
Refurbished,
& Used:
Desktops, Laptops, Monitors
and more!!
Our Referral Program!
Earn $10 on any IT repair referral
Earn $50 on any contract referral
Do you need high speed baudband or high speed internet and communication services??? Let us consult and refer you to a great service.
Get your dedicated T-1 line for your business ! Please speak with one of our IT support representatives for more information about this service....
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