Support Costs & Rates
Business:
Fixitech offers small business owners full support service contracts, as well as single site support visit requests. Please review our business packages and its entirety.
Small Business Support Services |
Amount |
Hourly Estimate - Up to 2 computers & Networking support (If applicable) |
|
Troubleshoot reported problem |
$60.00 |
System Diagnostic |
$10.00 |
Preventive Measures |
$0.00 |
System Clean Up |
$0.00 |
Total |
$70.00 |
3 to 5 computers |
$140.00 |
Small Business Support Package – New Hardware |
Amount |
6 Month Contract Plan |
$1,300.00 |
Unit Setup Fees (Networking Equipment) |
$200.00 |
2 Full Computer Systems – (New) |
$1000.00 |
System Setup |
$0.00 |
Total |
$2500.00 |
Additional Full PC Request – (ea) |
$500.00 |
Package Includes items listed below |
$0.00 |
Small Business Support Package - Existing Hardware |
Amount |
6 Month Contract Plan |
$1,700.00 |
Business computers, Software, & Networking Support |
|
Total |
$1700.00 |
Package Includes items listed below |
$0.00 |
• Phone/Remote option
o **fee may be required for remote client licenses (non-windows XP Pro)
o *dedicated access required (DSL, Cable Modem, etc)
• System Maintenance
o Troubleshooting
o Service packs
o Monthly system backups of business data files
• Virus/Malware Scans
o **Current licensing required
• Disaster Recovery services
o Rapid response for business down situations
• Application software maintenance
o Version and revision installs and updates
o **Current licensing required
• Onsite consulting – business/off hours.
• Parts ordering and install
o **prepayment required
Phone and remote support (Up to 3hrs per month):
Mon - Wed 8:00 am – 9:00 pm, Thur - Fri 8:00 am - 5:00 pm
*Sat 9:00 am – 1:00 pm
Scheduled Onsite Visit (Up to 3hrs per month):
*Mon - Sat 9:00 am – 7:00 pm
Where to Find Us:
Fixitech-Contact Center Only
Harrisburg, NC 28075
Fixitech- Service Center Only
Harrisburg, NC 28075
Primary Phone:
562 794 8755
Secondary Phone:
562 354 3199
Look What's New
Look for our rack cards
and receive a"FREE" Profile Clean Up on your computer!
Did You Know?
We accept "Drop Offs"
at our contact center!!!
We also specialized in selling:
Brand New,
Re-Certified,
Refurbished,
& Used:
Desktops, Laptops, Monitors
and more!!
Our Referral Program!
Earn $10 on any IT repair referral
Earn $50 on any contract referral
Do you need high speed baudband or high speed internet and communication services??? Let us consult and refer you to a great service.
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